中国临床心理学杂志

新入职公务员组织公民行为特点及与工作满意度的关系

作者：张建人周子凤王洪晶凌辉

分类号：R395.6

出版年,卷(期):页码：2017,25(3):524-526

摘要：

目的：探讨新入职公务员组织公民行为的特点，并考察组织公民行为与工作满意度的关系。方法：采用组织公民行为量表、工作满意度量表对217名省直属机关新入职公务员进行调查。结果：①新入职公务员组织公民行为在人口学变量上不存在显著差异。②工作满意度的各维度与组织公民行为的组织认同、协助同事和敬业守法三个维度有显著的正相关。③管理措施满意度和工作激励满意度可预测认同组织维度，团体合作满意度可预测协助同事维度，工作激励满意度和领导行为满意度可预测敬业守法维度。结论：新入职公务员工作满意度越高，其协助同事、组织认同和敬业守法等组织公民行为也越多。

Objective: To explore the organizational citizenship behavior characteristics and its relationship with work satisfaction. Methods: 250 new recurits to the civil service for offices directly under the province were investigated with Organizational Citizenship Behavior Scale and Job Satisfaction questionaire. Results: ①New recrutis to the civil service OCB hadno significant differences in demographic variables. ②Dimension of work satisfaction and organizational citizenship behaviors of organizational identity, assisting colleagues and dedicated compliance has a significant positive correlation between three dimensions. ③Management measures of satisfaction and organization citizenship behaviors of organizational identity, assisting colleagues and with work incentives predictable decision dimension, Group colleagues for cooperation satisfaction predictable assistance dimension, work incentive incentive satisfaction and leadership behavior can be predicted and dedicated law dimension. Conclusion: New recruits to the civil service job satisfaction is higher, showing the more organizational citizenship behavior.

基金项目：

本研究得到湖南省哲学社会科学基金项目资助（14YBA286）

作者简介：

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